Glenn Birkelev is a visionary leader, seasoned coach, and passionate enabler dedicated to empowering individuals and businesses to achieve their full potential. With over two decades of leadership experience spanning diverse industries like customer service and procurement, Glenn brings a wealth of expertise in igniting performance, optimizing processes, and building high-performing teams.

Originally from Denmark, Glenn’s 14 years of working in Asia have significantly shaped his people-first approach, fostering a culture of trust, respect, and open communication. His leadership philosophy extends beyond conventional metrics, focusing on strategic vision and sustainable growth. He excels at transforming complex challenges into opportunities for long-term success.

During his tenure at Agoda, Glenn led a 3,000-strong customer support team across 18 languages, achieving remarkable growth in both scale and customer satisfaction. His initiatives in procurement and partnerships resulted in substantial cost savings and efficiency gains, while simultaneously strengthening internal culture and fostering growth opportunities for his team members.

Beyond his professional achievements, Glenn is passionate about coaching and mentoring leaders, helping them cultivate high-performing teams and foster positive company cultures. He is particularly interested in leading transformation initiatives that drive sustainable growth and business optimization.

Glenn holds a Post Graduate Diploma in Digital Business. He is a certified professional coach and a member of the International Coaching Federation Singapore. You can learn more about Glenn and his work at https://www.google.com/search?q=birkelev.com.